Front Desk Gym Receptionist - Badung, Bali
Join Asai Village, a premier wellness destination in Badung, Bali, as our Front Desk Gym Receptionist! We’re looking for a friendly, professional, and organized individual to be the first point of contact for our members and guests. In this role, you’ll handle check-ins and check-outs, manage memberships, process payments via various methods including cash, credit cards, and mobile payments, and assist with any inquiries or issues that may arise. You’ll also ensure our reception area is clean and welcoming, and provide excellent customer service to all visitors. This is a great opportunity to be part of a growing wellness community in Bali, with opportunities for professional development and growth within the company.
Asai Village is more than just a gym; it’s a holistic wellness center offering a range of services including yoga classes, personal training, and nutrition counseling. Our state-of-the-art facilities include a fully equipped gym, a spa, and several functional training areas. We pride ourselves on creating a supportive and inclusive environment where everyone feels valued and motivated to achieve their wellness goals.
As our Front Desk Gym Receptionist, you’ll play a crucial role in ensuring our members have a seamless and enjoyable experience. You’ll use our reception software, FrontDesk, to manage bookings, memberships, and payments. Daily, you’ll greet members, assist with any inquiries, and ensure our facilities are clean and well-maintained. This role offers a dynamic work environment with a strong emphasis on customer service and teamwork.
📋 Tanggung Jawab Pekerjaan
- Manage check-ins and check-outs for members and guests.
- Process payments using various methods including cash, credit cards, and mobile payments.
- Handle membership renewals and new sign-ups.
- Assist with any inquiries or issues that may arise.
- Maintain a clean and welcoming reception area.
- Provide excellent customer service to all visitors.
- Manage bookings and schedule classes using FrontDesk software.
- Ensure compliance with health and safety regulations.
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in a front desk or receptionist role, preferably in a fitness or wellness setting.
- Proven experience with FrontDesk or similar reception software.
- Excellent communication and customer service skills.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Fluency in both English and Bahasa Indonesia.
- Ability to work in a fast-paced environment.
- Familiarity with basic health and safety protocols.
- Ability to lift and move up to 20 kg.
🛠️ Keahlian
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