ADMINISTRATION HEAD - KUDUS

Suzuki Finance Indonesia is seeking a dynamic Administration Head to lead our administrative operations in Kudus. In this critical role, you will oversee branch administration, ensure operational excellence, and drive efficiency in all administrative processes. You will manage a dedicated team, including administrative staff, customer service representatives, and support staff, to deliver exceptional service to our customers and internal stakeholders.

With a proven track record in administration and a strong understanding of financial services, you will be responsible for streamlining administrative workflows, implementing best practices, and ensuring compliance with company policies and regulations. Your leadership will be instrumental in maintaining a high standard of service and operational efficiency at our Kudus branch.

Join Suzuki Finance Indonesia and be part of a company that values innovation, integrity, and excellence. If you are a seasoned professional with a passion for administrative excellence, we invite you to apply and take the next step in your career with us.

📋 Tanggung Jawab Pekerjaan

• Oversee daily administrative operations, ensuring efficiency and compliance with company policies.
• Manage and mentor a team of administrative staff, customer service representatives, and support staff.
• Develop and implement administrative workflows to enhance productivity and service delivery.
• Ensure accurate and timely processing of financial transactions, including loans, disbursements, and collections.
• Coordinate with various departments to facilitate seamless operations and resolve administrative issues.
• Maintain and update administrative systems and databases, such as ERP and CRM software.
• Ensure compliance with regulatory requirements and internal policies.
• Provide leadership and support to the branch manager in achieving operational and financial targets.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum of 5 years of experience in administration, preferably in the financial services industry.
• Proven experience in managing administrative teams and driving operational efficiency.
• Strong knowledge of ERP and CRM systems, such as SAP or Oracle.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving and decision-making skills.
• Professional certification in administration or related field is a plus.

🛠️ Keahlian

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